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ORGANIZATION: Community Action of Minneapolis

CATEGORY: General/Miscellaneous

ORGANIZATION SUMMARY:
Community Action of Minneapolis provides programs and services for low-income residents of Minneapolis. We are dedicated to helping people improve their lives. Community Action of Minneapolis identifies, interprets and translates the needs of people with limited resources to key decision makers—that result in greater sensitivity, the elimination of barriers to access and increased opportunities for people with limited resources to experience success in their lives. Community Action of Minneapolis advocates on behalf of people with limited resources making systems more responsive, shaping public perception and policy, and restoring hope in the people we serve. It is our hope that after visiting our website you will have a better understanding of the mission that drives the staff and volunteers of Community Action of Minneapolis to make a difference in people’s lives.

TYPE: Full Time    DEADLINE: Open Until Filled

PRIMARY DUTIES AND RESPONSIBILITIES:
Under the supervision of the Weatherization Program Manager, this position performs field inspections, calculates energy savings, determines cost-effective and practical repairs, and writes up work orders for crews and contractors. Works to educate and empower low-income customers on utility bills; acts as a referral source agent for other customer-eligible programs; and assists with evaluation and follow-up on customer services. Must be available for some customer-required evening or weekend appointments.
• Performs assigned on-site energy audits. Inspection and analysis of building envelope, heating systems, and all other aspects of building characteristics that may be considered for home energy, with an emphasis on energy conservation. Uses wide variety of testing and diagnostic equipment for the purposes of identifying energy conservation potential and unsafe or hazardous conditions.
• Responsible for analyzing energy consumption of low-income customers and educating households on energy-use habits and potential for bill reduction. Emphasis is on methods of empowering customers to take control of household energy bills and understand how their choices affect their energy bills.
• Provide customer service, referral, service coordination, and follow-up to assist customers in participating in programs provided by CA of Mpls or other agencies.
• Responsible for adhering to Weatherization Manual program rules and guidelines. Assist with ensuring crew and sub-contractors abide by policies and procedures specified in the Weatherization manual, funding source requirements, DOE protocol and State of Minnesota contracts. Attend CA of Mpls meetings, training session and conferences as assigned.
• Responsible for assisting with the smooth and orderly administration of programs, including customer files, phones, computer use, attending training sessions, and other departmental functions.
• Assist customers participating in the ERR emergency program. Take share of weekend shifts to cover State ERR Manual Requirements.
• Meets with the Weatherization Program Manager to resolve customer complaints and problems when appropriate.

EXPERIENCE AND QUALIFICATION REQUIREMENTS:
EDUCATION REQUIREMENTS
High School degree or equivalent. Post secondary training in energy auditing or construction-related activities desirable. Formal Social Work or Education training is desirable. College degree desirable.

WORK EXPERIENCE
Strong experience in residential energy, education, or social work. Strong background in low-income energy conservation programs, social work, or education. Experience with residential construction, with emphasis on weatherization preferred. Currently certified as Residential Energy Auditor or ability to become certified within six months. Valid driver’s licenses and clean driving record is a must. Must have own reliable transportation. Basic PC skills required.

HOW TO APPLY:
Send Resume/Cover letter to:
Human Resources
2104 Park Ave South
Minneapolis, MN 55404
Fax: 612/348-9384
Or email: JOBS@campls.org