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Phone: 651.642.1904
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INFO CENTRAL: Evaluation

Nonprofit organizations have proven to be highly effective at a wide variety of tasks that benefit society. An essential responsibility of every nonprofit organization is to assess the impact of its actions and to act upon this information. The public has a stake in nonprofit performance and is entitled to information regarding organizational results. Nonprofits should regularly measure their performance against a clear set of goals and objectives. They should share this information with their constituents and the public and use it to continually improve the quality of their processes, programs and activities.

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Measuring Success and Making Change with Evaluation
by Reid Zimmerman

Whether you know it or not, you and your programs are already being evaluated. Public opinion is the strongest evaluator a nonprofit organization faces and could be the only one if the organization does not have data to back up its claims of community value. Addressing public opinion is only one of many reasons why an organization may want to evaluate its programs. Acquiring and continuing funding are other strong motivators. The greatest reason to evaluate is to learn how to provide the best service to your clients or constituents. Putting an evaluation program into place is the only way an organization can ascertain what is working well and what is cost effective.

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2314 University Ave W. #20
St. Paul, MN 55114
Phone: 651.642.1904
Fax: 651.642.1517
Greater MN: 1.800.289.1904

Email: info@mncn.org



Principles and Practices for Nonprofit Excellence

Newly revised in 2005, the Principles and Practices for Nonprofit Excellence are based on the fundamental values of quality, responsibility and accountability. The ten characteristic accountability principles distinguish the nonprofit sector from government and business. The 133 management practices provide specific guidelines for individual organizations to evaluate and improve their management

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